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Comprehensive Chatbot Solutions

Our chatbot services provide cutting-edge solutions tailored to meet your business needs, enhancing customer support, automating tasks, and driving engagement.

AI Chatbot Development for 24/7 Customer Support

Customers expect fast answers, day or night. Our AI chatbot solutions provide round-the-clock support, instantly resolving common queries, reducing ticket volumes, and improving overall customer satisfaction across digital channels.

Custom Chatbot Solutions for Business Automation

Manual handling of FAQs, appointments, and lead generation can eat up time. Our chatbots automate these workflows, freeing up your team and enhancing user engagement through smart, context-aware conversations.

E-Commerce Chatbots for Higher Sales and Conversions

Abandoned carts and missed upsells are common issues. Our eCommerce chatbots act like virtual shopping assistants—recommending products, answering queries, and helping users complete purchases, all in real time.

Multilingual Chatbot Development for Global Reach

Your customers speak different languages, and so should your chatbot. We create multilingual bots that use natural language processing to communicate clearly and efficiently with global audiences—enhancing inclusivity and trust.

Lead Generation Chatbots for Marketing Campaigns

Don’t lose potential clients in long forms. Our lead-gen chatbots engage visitors conversationally, qualify them with smart logic, and pass the hottest leads directly to your sales team—speeding up conversion.

WhatsApp & Messenger Chatbot Integration

Users prefer platforms like WhatsApp and Messenger for communication. We integrate your chatbot into these apps, enabling instant, secure, and personalized conversations—right where your audience already is.

Transform Your Business Today

Empower your operations with our advanced chatbot solutions.

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Key Technologies for Chatbot Development

Discover the essential tools, libraries, frameworks, and databases that power our chatbot solutions, ensuring robust, scalable, and efficient performance.

Tools & Utilities
Libraries
Frameworks
Databases

Custom Chatbot Development by Codenia

At Codenia, we specialise in creating bespoke chatbot solutions tailored to your specific business needs. Leverage our expertise to build intelligent, responsive, and user-friendly chatbots that drive success.

Unlock Business Potential with Codenia

Experience unparalleled growth and efficiency with Codenia’s custom chatbot solutions. Our expertise ensures your business remains competitive and customer-centric.

Chatbots for Healthcare Appointment Booking

Patients often struggle to book appointments or get reminders. Our healthcare chatbots simplify the process, handle queries, and automate follow-ups—all while maintaining privacy and compliance with medical regulations.

Chatbots for Educational Platforms and E-Learning

Students need on-demand support in online learning. Our chatbots act as digital tutors—answering course questions, managing schedules, and guiding learners with personalized assistance that never sleeps.

Financial Chatbots for Banking and FinTech Services

Managing finances can be overwhelming. Our FinTech bots guide users through account queries, payments, and budgeting—all with secure data handling and real-time responsiveness that builds client trust.

Voice-Enabled Chatbots for Smart Assistants

Text isn't always convenient. Our voice chatbot solutions bring your brand to life through conversational interfaces on smart speakers and devices—making your services accessible through natural, spoken interaction.

Website Chatbot Integration for Enhanced User Experience

A quiet website can lose visitors fast. Our chatbots provide proactive engagement—answering questions, suggesting content, and driving users to action, all while collecting valuable insights in the background.

Scalable Enterprise Chatbot Platforms

Enterprises need more than a simple chatbot. We deliver robust, scalable platforms that support multiple use cases—HR, IT support, customer care—while integrating with CRMs, ERPs, and other critical business tools.

FAQs

We build rule-based, AI-powered, and hybrid chatbots for websites, mobile apps, WhatsApp, Facebook Messenger, and custom platforms. From lead generation bots to 24/7 support agents — we cover it all.

Our AI chatbots use NLP (Natural Language Processing) and machine learning to understand intent and improve with every interaction. They can handle complex queries, follow multi-step conversations, and escalate to humans when needed.

Absolutely. We integrate chatbots with CRMs like HubSpot, Salesforce, Zoho, and ticketing tools like Zendesk or Freshdesk — so your data stays connected and your team stays informed.

We’ve built bots for eCommerce, healthcare, real estate, finance, and education. Whether it’s answering FAQs, qualifying leads, booking appointments, or collecting feedback — chatbots improve efficiency across industries.

Depending on complexity, a chatbot can be deployed in as little as 1–3 weeks. For advanced features like multilingual support or AI training, timelines may extend — we’ll always provide a clear roadmap.

Yes. We train the bot with your content, set up fallback responses, and offer continuous support — including updates, analytics tracking, and performance optimization as your needs evolve.

Choose From Our Chatbot Hiring Models

We offer the flexibility of choosing the best-fitted engagement model for all our clients.

Dedicated Team

Dedicated Team

If you represent a company with a project that needs dedicated attention, ask about dedicated teams. It’s a pay-as-you-go monthly rolling contract.

  • No hidden costs
  • 160 Hours of part & full time
  • Monthly billing
  • Pay only for measurable work
Controlled Agile

Controlled Agile

The controlled agile engagement model best suits those with a limited budget and still requires some flexibility against the changing conditions.

  • Optimal flexibility
  • Agile Team
  • Small projects
  • Complete control over budget
Time & Material

Time & Material

If you represent a company with undefined projects and need ongoing work, ask about hourly. It’s a pay-as-you-go hour-wise rolling contract.

  • No hidden costs
  • Requirement based working hours
  • Low financial risk
  • Pay only for measurable work

Partner with Codenia for Unmatched Technological Excellence

Choose Codenia for our deep expertise, innovative solutions, and commitment to your success. Our tailored chatbot services ensure your business stays competitive and customer-focused.

  • Experienced software developers
  • Flexible engagement options
  • Cost-effective solutions
  • Daily/weekly/monthly reporting
  • 160 man hours guaranteed
  • Smooth communication
  • Complementary development manager
  • Ongoing internal L&D programs
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